SFR & Moi

With the SFR & Moi app, easily control all your Mobile & Box lines!

Track your consumption and bills

- Control your budget wherever you are, in France or abroad, thanks to detailed monitoring of your consumption for all of your Mobile and SFR Box lines

- View, download and pay your latest bills

Adapt your offer to your desires

- Manage your offer by choosing the package adapted to your uses

- Entertainment ? International ? Security ? Follow your desires thanks to the many options available

- Order your accessories

- Renew your mobile

Manage your contract with ease

- Consult alerts and important information on your lines directly from the home screen or from the notification center

- Follow the progress of your Mobile and Box orders or current after-sales service files as closely as possible, step by step

- Modify your personal, banking and administrative details (address, means of payment, contact numbers, etc.)

- Directly manage all your SFR FAMiLY benefits!

Check and troubleshoot your Box

- Check the status of your box 24 hours a day using the Line Status functionality and run a diagnosis of your box if necessary

- Benefit from priority contact with an expert technical advisor 24/7 after a Box diagnosis

Simply manage your box’s WiFi

For SFR Box 8 customers with Smart WiFi via “Manage my Smart WiFi”

- Easily personalize and share your network name and WiFi key, check the connection quality of your equipment

- Install your smart WiFi repeaters in the best locations for optimal WiFi coverage

- Enable/disable WiFi

For SFR box customers via Manage my WiFi (feature available for certain offers only)

-Easily access the interface of your box to control your WiFi

Find the answers to your questions

- Thanks to all SFR assistance and the SFR Community

- By email (go to your “Help” / Contact us section)

Free download and use in mainland France (excluding mobile internet connection cost depending on the SFR offer subscribed).

Application accessible to SFR customers with a mobile, tablet & key or ADSL/THD/Fiber offer.